Get in Touch
We're here to help! Whether you have questions, need technical support, or just want to share feedback, we'd love to hear from you.
Email Support
Get help from our support team. Whether you have questions, need technical support, or want to report a bug — we're here to help.
[email protected]Self-Service Resources
Many questions can be answered instantly with our documentation and FAQ.
FAQ
Common questions and answers about Storm Tunnel features, pricing, and usage.
→Documentation
Comprehensive guides, tutorials, and API reference for Storm Tunnel.
↗About
Learn more about Storm Tunnel, our mission, and the technology we use.
→Privacy & Security
Read our privacy policy and learn how we protect your data.
→Support Tiers
Free Tier
- Access to documentation
- Community support
- Email support (48-72hr response)
- Bug report submissions
Premium & Lifetime
- Priority email support (24hr response)
- Direct access to developers
- Advanced troubleshooting
- Feature request priority
- All Free tier benefits
Before You Contact Us
To help us assist you faster, please include:
- Your macOS version: Find it in → About This Mac
- Storm Tunnel version: Find it in Storm Tunnel → About Storm Tunnel
- Detailed description: What you were doing when the issue occurred
- Steps to reproduce: How can we recreate the problem?
- Error messages: Screenshots or exact error text if applicable
Haven't tried Storm Tunnel yet?
Download the free version and see why developers love Storm Tunnel for managing their remote connections.