Terms of Service

These terms govern your use of Storm Tunnel. By using our software and website, you agree to these terms.

Last updated: December 10, 2025

Table of Contents

1. Acceptance of Terms

Storm Tunnel is developed and operated by an independent developer in Novi Sad, Serbia. These Terms of Service ("Terms") govern your use of Storm Tunnel software, website, and related services.

By downloading, installing, or using Storm Tunnel, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the software or website.

2. License Grant

Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable license to use Storm Tunnel as follows:

Free License

  • Use Storm Tunnel Free on any number of your personal Mac computers
  • Create and manage up to 1 concurrent SSH tunnel (SSH tunnels only)
  • Access all core SSH tunnel management features
  • No time limit or expiration

Premium License

  • Use Storm Tunnel Premium on any number of your personal Mac computers
  • Create and manage unlimited concurrent tunnels (SSH + AWS Session Manager)
  • Access all premium features including AWS Session Manager and advanced configurations
  • Receive priority customer support
  • License is valid for the duration of your subscription (monthly) or perpetually (lifetime)

License Restrictions

  • You may not redistribute, sell, or sublicense Storm Tunnel
  • You may not reverse engineer, decompile, or attempt to extract source code
  • You may not remove or modify any copyright notices
  • License is for personal use only (commercial use requires separate arrangement)

3. Free vs Premium

Storm Tunnel Free

The free version includes:

  • Full SSH tunnel management functionality (SSH tunnels only)
  • Up to 1 concurrent tunnel at a time
  • Local configuration storage
  • Basic customer support via email

Storm Tunnel Premium

Premium features include:

  • Unlimited concurrent tunnels (SSH + AWS Session Manager)
  • AWS Session Manager support for EC2 instances
  • Advanced configuration options
  • Priority customer support
  • Future premium features as they are released

4. Trial Period

New users receive a 14-day free trial of Storm Tunnel Premium features. During the trial:

  • You have access to all Premium features
  • No payment information is required to start the trial
  • After 14 days, features automatically revert to Free tier
  • You can upgrade to Premium at any time during or after the trial
  • No automatic charges occur when the trial ends

5. Payments & Subscriptions

Pricing

  • Premium Monthly: €5.00 EUR per month
  • Premium Lifetime: €49.00 EUR one-time payment
  • All prices in Euros
  • Prices are subject to change with 30 days notice

Payment Processing

All payments are processed securely through Lemon Squeezy, our third-party payment processor. We do not store your payment information.

Monthly Subscriptions

  • Billed monthly on the same day of the month
  • You can cancel at any time
  • Cancellation takes effect at the end of the current billing period
  • No refunds for partial months of service

Lifetime License

  • One-time payment for perpetual access to Premium features
  • Includes all future updates and features
  • No recurring charges

6. Refund Policy

We offer a 14-day money-back guarantee for all purchases:

  • Request a refund within 14 days of purchase for any reason
  • No questions asked - we want you to be happy with Storm Tunnel
  • Contact [email protected] to request a refund
  • Refunds are processed through our payment processor and may take 5-10 business days to appear on your statement
  • After 14 days, all sales are final

For monthly subscriptions, you can cancel anytime to avoid future charges. Refunds are not provided for partial months of service.

7. Permitted Usage

Acceptable Use

You may use Storm Tunnel to:

  • Manage SSH tunnels for your own development and administrative work
  • Connect to servers and services you have authorized access to
  • Use on multiple personal Mac computers under your control

Prohibited Use

You may not use Storm Tunnel to:

  • Violate applicable laws or regulations
  • Access systems or networks without authorization
  • Engage in malicious or harmful activities
  • Bypass security measures or circumvent authentication
  • Use for commercial purposes without appropriate licensing

8. Updates & Support

Software Updates

  • Storm Tunnel may receive periodic updates with bug fixes, security patches, and new features
  • Updates are delivered through the standard macOS update mechanism
  • You are not required to install updates, but some features may require the latest version
  • We may occasionally discontinue older versions of the software

Customer Support

  • Free users receive basic email support
  • Premium users receive priority email support
  • Support is available via [email protected]
  • We aim to respond to all inquiries within 48 hours

9. Warranty Disclaimer

Storm Tunnel is provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Non-infringement of third-party rights
  • Accuracy, reliability, or availability of the software
  • Freedom from viruses or other harmful components

We do not guarantee that Storm Tunnel will meet your requirements or operate without interruption.

10. Limitation of Liability

To the maximum extent permitted by law, Storm Tunnel and its developer shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of data, revenue, or profits
  • Business interruption or downtime
  • Damage to or loss of computer systems or networks
  • Any other damages arising from your use of Storm Tunnel

Our total liability for any claims related to Storm Tunnel shall not exceed the amount you paid for the software (if any).

11. Termination

These Terms are effective until terminated. We may terminate your license at any time if you violate these Terms. Upon termination:

  • Your right to use Storm Tunnel immediately ceases
  • You must uninstall all copies of the software
  • No refund will be provided for termination due to violation

You may stop using Storm Tunnel at any time by uninstalling the software.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Serbia, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of Novi Sad, Serbia.

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

13. Contact

If you have questions about these Terms of Service, please contact:

As an independent developer, I'm committed to providing transparent terms and excellent service for Storm Tunnel users.